Shipping policy

Artful Printing Shipping Policy

Welcome to Artful Printing! We are committed to delivering our high-quality printing products to you in a timely and efficient manner. Below, you will find detailed information about our shipping policies, including timelines, carriers, and costs. Our goal is to ensure that you receive your order exactly when and how you need it.

Shipping Options

Artful Printing offers several shipping options to meet your needs:

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Expedited Shipping: Estimated delivery within 2-3 business days.
  • Next-Day Shipping: Delivery on the next business day.

Please note that shipping times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are subject to the acceptance and approval of your order and may vary based on location and product availability.

Shipping Costs

Shipping costs are calculated based on the weight of your order, the shipping method selected, and the delivery address. You can view an estimate of your shipping costs at checkout before completing your order.

Order Processing

  • Processing Time: Orders are typically processed within 1-2 business days. Custom orders or products requiring special preparation may take longer to process. We will notify you via email if there are any significant delays.

  • Cut-off Times: Orders received after 12:00 PM (local time) will be processed the next business day. Processing times are not included in the estimated delivery times for your selected shipping method.

International Shipping

  • Artful Printing ships internationally to select countries. International shipping rates and delivery times vary based on destination. Please note that international shipments may be subject to customs fees, import taxes, and other charges imposed by the destination country, which are the responsibility of the recipient.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your package online.

Damaged or Lost Packages

If your package is damaged upon arrival or if you have not received your package within the estimated delivery time, please contact us immediately at [customer service email] or [customer service phone number]. We will work with the carrier to resolve the issue as quickly as possible.

Contact Us

For questions regarding our shipping policy or your order status, please contact us at:

  • Email: info@artfulprinting.com
  • Phone: (704) 497-2731
  • Address: 4209-H Stuart Andrew Blvd. Charlotte, NC 28217

Thank you for choosing Artful Printing. We look forward to serving your printing needs with quality, care, and efficiency.